Steam Cleaner FAQs — Everything You Need to Know
Find answers to the most common questions about our chemical-free steam cleaners and upholstery cleaners. From how they work to maintenance tips — we've got you covered.
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The steam cleaner heats water in the tank and turns it into hot steam. This is directed onto the surface via the nozzle attachments and loosens dirt, grease, and bacteria – completely without chemicals.
It is suitable for floors (tiles, laminate, sealed wood), windows, mirrors, grout, upholstery, carpets, kitchen surfaces, bathrooms, fixtures, and much more. You should test sensitive surfaces on an inconspicuous area first.
Yes. The device has overheat protection and an automatic shut-off function when the tank is empty or the temperature gets too high.
Yes, it's ideal for this purpose, as it works completely without chemical cleaning agents. Just be sure to keep children and pets away from the hot steam during use.
Yes, the steam cleaner comes with a 12-month warranty. You also benefit from your statutory right of withdrawal.
Empty the tank completely after each use and dry it thoroughly. For a long service life, we recommend using distilled water and descaling regularly.
Yes, thanks to the included attachments, you can also hygienically treat upholstery, sofas, mattresses, or car seats with hot steam.
The tank holds approximately 350 ml and is sufficient for approximately 10–15 minutes of continuous operation.
The device is ready for use in approximately 30 seconds.
No, the steam cleaner only works with regular water. It's best to use distilled or demineralized water to prevent limescale buildup.
Typical everyday stains such as coffee, milk, mud, drinks, food residue, etc. The fresher the stain, the easier it is to remove.
You can use suitable upholstery/carpet cleaners. Important: do not foam too much, otherwise the performance will suffer.
Here you loosen the stain and vacuum the dirt out directly – less rubbing, less residual dirt in the fabric.
Empty the dirty water tank and rinse it briefly. Then use the hose/self-cleaning mode (if available) to minimize residue.
Yes, thanks to the 2300 mL fresh water tank, longer working times are possible. For very large areas in one go: work in sections.
Vacuuming leaves significantly less residual moisture than simply spraying or wiping. Drying time depends on the fabric and the amount of material.
Recommendation: 1 part cleaner + 15 parts water (1:15). Less is often more – too much cleaner = more foam.
