Terms of service

Last updated: April 01, 2026

OVERVIEW

Welcome to Redhut Steamer. The terms "we", "us", and "our" refer to Redhut Steamer. Redhut Steamer operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you, the customer, with a curated shopping experience. Redhut Steamer is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") describe your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. 
To use our Services, you may be required to provide personal information such as your name, email address, billing, and shipping details. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer or sell your account to any other person.

SECTION 2 - OUR PRODUCTS

We strive to display our products as accurately as possible. However, product colours and appearance may vary depending on your device and display settings. 
We do not guarantee that product descriptions, images, or other content are entirely accurate, complete, or error-free.
All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. 
Orders are only confirmed once payment has been successfully processed and we issue a confirmation email.
We may cancel or limit orders if we suspect fraud, unauthorised activity, or violations of these Terms.
All purchases are subject to our Refund Policy [LINK].

SECTION 4 - PRICES AND BILLING

All prices are subject to change without notice. Prices displayed at checkout are final. 
Prices may not include taxes, shipping, or import duties unless stated otherwise.
You agree to provide accurate billing and payment information and confirm that you are authorised to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers, customs, or external factors. 
Risk of loss passes to you once the order is handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, and designs, is owned by or licensed to Redhut Steamer and is protected by intellectual property laws. 
You may not copy, reproduce, or use any content without our prior written permission.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. These are provided "as is" without warranties. 
We are not responsible for third-party content, services, or transactions.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify; however, all purchases are made directly with Redhut Steamer. Shopify is not responsible for any transactions or issues arising from your purchases.

SECTION 9 - PRIVACY POLICY

Your use of our Services is subject to our Privacy Policy [LINK]. Shopify may also process your data as described in its privacy policy.

SECTION 10 - FEEDBACK

Any feedback you provide may be used by us without restriction or compensation.

SECTION 11 - ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

SECTION 12 - PROHIBITED USES

You agree not to misuse the Services, including engaging in unlawful activity, spreading malware, or violating intellectual property rights.

SECTION 13 - TERMINATION

We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.

SECTION 14 - DISCLAIMER OF WARRANTIES

All Services and products are provided "as is" and "as available" without warranties of any kind.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Redhut Steamer shall not be liable for any indirect or consequential damages arising from your use of the Services.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless Redhut Steamer and its affiliates from any claims arising from your breach of these Terms.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 18 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 19 - CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Redhut Steamer

Aldridge, West Midlands, United Kingdom
Email: sales@redhutsteamer.com